Request deletion of your account

You can request deletion of your FlyLoop account and associated data without signing in to the app or reinstalling it.

You can also write directly to support@flyloop.app with the subject FlyLoop account deletion request.

How to request deletion

1. Write from the email address associated with your FlyLoop account, if you still have access to it.
2. Specify whether you want to delete your entire account and its associated data, or only particular data. You do not need to explain your reason.
3. The team will verify account ownership before processing the request. If you cannot access that email address, tell us about your situation to receive assistance.

Do not send your password, access codes or personal documents in your initial message. We will explain the appropriate verification steps.

What data is covered

A request for complete deletion covers the account and associated personal data, such as profile information, profile photo, login identifiers and any fishing permits you have uploaded. You can include other specific data in your request.

If information must be retained for legal obligations, fraud prevention or another legitimate reason, we will tell you what information it is, the reason and the applicable retention period when we respond. We will also tell you how content you have shared with the community will be handled.

From the app

You can also find the Delete account option in your profile settings. For questions about deletion of associated data, or if you can no longer sign in, use the email address shown above.

Read the FlyLoop Privacy Policy.